Carleen Shoy

Digital Communications Consultant

About Carleen

With more than 10 years’ experience of website management, including several web redesign and CMS migration projects, Carleen brings a digital perspective to an organisation’s communication needs. An international expert in digital communications, Carleen has delivered web and digital services for charities including British Council, ActionAid, Crisis, VSO and Big Lottery Fund.

As an experienced web editor and copywriter with a focus on accessible, user-friendly content, Carleen is a firm believer in ‘keeping it simple’ to create engaging content. Breaking down the barriers caused by poor communication and ineffective website design, Carleen focuses on improving digital messaging and social media management. As an avid traveller who speaks Swedish and a petit peu of French, Carleen is driven to opening the channels of digital communication across the globe.



Contact Carleen at

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Key achievements

  • Managing the social media coverage for the November 2015 statement of the Independent Inquiry into Child Sexual Abuse.
  • Project managed the website redesign for the Africa-based research network, Afrobarometer.
  • Delivered ‘Writing for the Web’ workshops in Ethiopia and China for VSO.