Crest Consulting

Real-world experts in justice, policing and public safety

Our consultants improve outcomes and performance by quantifying, explaining and solving complex problems for clients across policing, the wider criminal justice system, local and central government and their partners.

On top of our proven capabilities in data, strategy, engagement and communication, we bring our real-world experience to bear on your challenges.

We’ll help you devise and operationalise strategy, evaluate, transform and improve your services, strengthen your partnerships and meet your policy or legislative commitments.

And we’ll do this across the UK and abroad with a minimum of fuss, taking your people with us, and making sure they can pick up where we leave off.

Chief Executive

“Crest excels as a strategic partner… they’ve become an extension of our own team, immersing themselves in our ambition and local barriers whilst ensuring they remain critical friends. They’re always willing to go the extra mile to recalibrate the work to incorporate changing views and pressures.”

How we can help

Whether you’re reducing violence and vulnerability, increasing support for victims, or improving police performance, our consultants have the expertise and real-world experience to help.

1

What are the opportunities to manage high demand on services, or target limited resources to make the biggest difference for communities?

3

Which people need to come together to tackle problems which cross agencies, or create pressures through the whole of the criminal justice system?

2

What methods will most efficiently and effectively transform services to meet the changing needs of victims, witnesses or offenders?

4

How can organisations best collaborate to address persistent harms, or more effectively tackle the underlying problems which cause crime and disorder?

Our capabilities

Data

From forecasting demand to assessing needs, from profiling domestic abusers, to evaluating outcomes, our analysts generate the insights leaders need to make tough decisions - on priorities, on commissioning and on budgets.

Engagement

Whether embedding a public health approach, or reaching marginalised communities, our consultants know the value of listening to people about changes which affect them. From in-depth polling to in-person workshops, we've got the skills and tools to build momentum.

Strategy

Complex challenges need responses that account for real-world factors. From reducing serious violence to cutting reoffending, we help clients to define their organisational direction, clarify their ambition and identify the right activities to achieve their goals. We root this work in the evidence and operational reality we find.

Policy

Because they matter to the communities they serve, crime and justice matters to mayors, Police and Crime Commissioners, councils and MPs. From devolving services to devising redress schemes, we help policy and decision-makers realise their visions of safer communities.

Transformation

With new statutory duties, higher public expectations and greater complexity, demands on services are increasing. From theory of change to financial modelling, we scope out and design successful transformation programmes for agencies under operational pressure.

Communication

Making a case for change requires quality communications. Our experts create and deliver insight-based narratives and momentum-building campaigns which resonate with staff and service users, stakeholders and the media.

Our impact

In our most recent client survey 100% said they would recommend working with Crest.

We’ve worked with every police force and OPCC in England and Wales, and supported national agencies and work programmes across the full span of the criminal justice system - from policing to parole.

Our consultants have also supported local, regional and national government bodies, independent commissions and arms length authorities, and worked with the leading private sector providers of technology and safety equipment to the justice sector. And we’ve delivered outside the UK, working with Crown Dependencies and British Overseas Territories.

Their work draws on the fresh thinking generated by our thinktank Crest Insights, and in turn helps inform its research priorities by sharing the latest on the key challenges facing organisations which deliver policing and justice.